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Office Policies

Girl SmilingOffice Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Friday: 7:30 a.m. – 5:00 p.m.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Epps Orthodontics

  • Sumter Office - 669-A W. Wesmark Blvd., Sumter, SC 29150 Phone: (803) 775-5500 Fax: (803) 773-9229
  • Rock Hill Office - 2660 Celanese Rd., Rock Hill, SC 29732 Phone: (803) 329-1540 Fax: (803) 366-9420
  • Fort Mill Office - 929 Market St., Fort Mill, SC 29708 Phone: (803) 548-2428 Fax: (803) 547-2497

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